Saturday, November 03, 2007

"If you ask amateurs to act as front-line security personnel, you shouldn't be surprised when you get amateur security."

Bruce Schneier deftly explains why everything is all cocked up. Security wise, that is. And why it all seems so dumb. The culture of fear marches ever onward these days...

Full article well worth a read.

Schneier on Security: The War on the Unexpected:
"...This isn't the way counterterrorism is supposed to work, but it's happening everywhere. It's a result of our relentless campaign to convince ordinary citizens that they're the front line of terrorism defense. "If you see something, say something" is how the ads read in the New York City subways. "If you suspect something, report it" urges another ad campaign in Manchester, UK. The Michigan State Police have a seven-minute video. Administration officials from then-attorney general John Ashcroft to DHS Secretary Michael Chertoff to President Bush have asked us all to report any suspicious activity.

The problem is that ordinary citizens don't know what a real terrorist threat looks like. They can't tell the difference between a bomb and a tape dispenser, electronic name badge, CD player, bat detector, or a trash sculpture; or the difference between terrorist plotters and imams, musicians, or architects. All they know is that something makes them uneasy, usually based on fear, media hype, or just something being different.

Even worse: after someone reports a "terrorist threat," the whole system is biased towards escalation and CYA instead of a more realistic threat assessment.

...For some reason, governments are encouraging this kind of behavior. It's not just the publicity campaigns asking people to come forward and snitch on their neighbors; they're asking certain professions to pay particular attention: truckers to watch the highways, students to watch campuses, and scuba instructors to watch their students. The U.S. wanted meter readers and telephone repairmen to snoop around houses. There's even a new law protecting people who turn in their travel mates based on some undefined "objectively reasonable suspicion," whatever that is.

If you ask amateurs to act as front-line security personnel, you shouldn't be surprised when you get amateur security.

...Equally important, politicians need to stop praising and promoting the officers who get it wrong. And everyone needs to stop castigating, and prosecuting, the victims just because they embarrassed the police by their innocence.

Causing a city-wide panic over blinking signs, a guy with a pellet gun, or stray backpacks, is not evidence of doing a good job: it's evidence of squandering police resources. Even worse, it causes its own form of terror, and encourages people to be even more alarmist in the future."

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